Last Updated on December, 23, 2025
Privacy Policy
This Privacy Policy describes how Persocrat ("Persocrat", "we", "us", or "our") collects, uses, and discloses your personal information when you visit https://persocrat.com (the "Website"), use the Persocrat application (the "App"), or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a registered user, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, do not use or access the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the effective date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with the Website or App.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Website and use our App. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information that you directly submit to us through our Services may include:
Website
App
Account information including name, email address, authentication credentials.
Subscription and billing metadata.
Simulation inputs, persona configurations, prompts, and generated outputs.
Customer support information and communications.
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use the Website and App, including device information, browser information, network connection data, IP address, and other information regarding your interaction with the Services.
Like many websites and applications, we use Cookies to power and improve the Services, remember preferences, run analytics, and better understand user interactions. You may control Cookies through your browser settings. Disabling Cookies may impact functionality.
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:
Companies that support our infrastructure and Services.
Authentication and identity providers.
Payment processors that process subscription payments and billing information.
Analytics and monitoring providers.
Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their privacy practices.
Providing the Services. We use your personal information to operate and provide the Services, including account creation and management, running simulations, generating outputs, processing subscriptions, sending transactional communications, and providing customer support.
Improvement and Research. We use your personal information to understand how the Services are used, evaluate performance, conduct internal research and analysis, and develop, test, and improve new features, products, and functionality, including improving simulation quality, persona modeling, and overall user experience.
Marketing and Communications. We may use your personal information to communicate with you about product updates, service announcements, or marketing communications where permitted by law. You may opt out of promotional communications at any time.
Security and Fraud Prevention. We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity. Users are responsible for maintaining the confidentiality of their account credentials.
Service Improvement. We use information to analyze usage, improve performance, and develop new features.
We may share your personal information in the following circumstances:
Vendors and Service Providers. To help us operate and maintain the Services, we may share personal information with vendors and service providers who perform services on our behalf. This includes providers of hosting, cloud services, customer support, content delivery, email communication, web analytics, payment processing, and other technology services. These parties only access, use, or store personal information as needed to perform their duties for us.
Business Transfers. If Persocrat is involved in a merger, acquisition, reorganization, bankruptcy, or other business transaction, your personal information may be shared with counterparties or transferred to a successor, affiliate, or other relevant party as part of the transaction.
We retain your personal information only as long as necessary to provide the Services or for other legitimate purposes, such as resolving disputes, ensuring safety and security, or complying with legal obligations. How long we keep personal information depends on factors including:
The purpose for which the information was collected and is being processed.
The amount, nature, and sensitivity of the information.
The potential risk of harm from unauthorized use or disclosure.
Any applicable legal or regulatory requirements.
We may disclose your personal information to third parties for legitimate purposes, including:
Vendors and service providers performing services on our behalf.
Payment processors for subscription billing.
Business and marketing partners, where applicable.
Affiliates within our corporate group.
Legal and regulatory authorities where required.
In connection with a business transaction such as a merger or acquisition.
We do not sell personal information.
The App allows users to submit content, including simulations, personas, prompts, and feedback. By default, this content is private unless you choose to share it.
You retain ownership of any content you create, but by using the Services, you grant Persocrat a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, and distribute your content for the purposes of operating, improving, and promoting the Services. This includes using content for research, analytics, marketing, and service development.
We respect your privacy and will not share private content with others except as described in this Privacy Policy or with your consent.
The Services may include links to third-party websites, platforms, or services, including for payments, support, or informational content. We are not responsible for the privacy practices, content, or security of these third parties. Before providing any personal information to a third party, please review their privacy policies and terms of use.
The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided personal information through the Services, please contact us at hello@persocrat.com. We will investigate any notification and, if appropriate, delete the information from our systems. Users under 18 must have permission from a parent or guardian to use the Services.
We implement commercially reasonable technical, administrative, and organizational measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is completely secure or error-free. You should take care when deciding what information to provide through the Services. We are not responsible for any circumvention of privacy settings or security measures on the Services or on third-party websites.
Depending on where you live, you may have certain statutory rights in relation to your personal information. These may include the right to:
Access your personal information and learn how it is processed.
Delete your personal information from our records.
Update or correct your personal information.
Transfer your personal information to a third party (right to data portability).
Restrict how we process your personal information.
Withdraw your consent where we rely on consent as the legal basis for processing.
Object to how we process your personal information.
Lodge a complaint with your local data protection authority.
We will not discriminate against you for exercising your rights. Some rights can be exercised directly through your Persocrat account. If you cannot exercise a right through your account, you may submit a request to hello@persocrat.com.
To protect your personal information from unauthorized access, changes, or deletion, we may require you to verify your identity before processing a request to access, correct, or delete personal information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional information for verification. If we cannot verify your identity, we will not be able to honor your request.
You may also submit a rights request through an authorized agent. The agent must provide signed written permission to act on your behalf, and you may be required to independently verify your identity with us. Authorized agent requests can be submitted to hello@persocrat.com.
If you have complaints about how we process personal information, please contact us at hello@persocrat.com. You may also have the right to lodge a complaint with your local data protection authority.
Your personal information may be transferred to, stored, and processed in Canada, the United States, or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your country of residence.
Where required by applicable law, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure that your personal information receives an adequate level of protection. By using the Services, you consent to the transfer, storage, and processing of your personal information in these locations.
We take steps to protect your personal information when it is transferred internationally, including implementing appropriate security measures and contractual safeguards with service providers.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: hello@persocrat.com